How do you engage with Brighton & Hove City Council online?
Maybe you send us a tweet, read our Facebook posts, search for pages on our website or fill in one of our online forms.
However you communicate with us, we want to improve the online experience you have with us.
Customer focused design
That’s why a team of web developers, designers, writers and editors are working hard to develop new online customer focused services.
We’re working with various teams and services across the council to redesign how we deliver our services to you.
In the upcoming months we’ll be asking you, as a resident, business owner or a visitor to the city, for your opinions on the work we’re producing.
Some of the areas we’re looking at include:
- A customer account area, where you can see council services in one place
- Improved easy-to-use online forms
- A new ‘beta’ website.
Follow our progress
We’ll blog about the work we’re doing and we’ll tweet to all of our twitter followers too.
So if you’ve got any views on the work we’re doing, please let us know.
Our aim is to make everything we do as customer focused as we can, providing digital services based on the needs of the people who live, work and visit the city of Brighton & Hove.