The bigger picture

This week has been a big one for Digital First: delivering our first apps, getting a mention at the Brighton & Hove Budget Council and presenting an overview of our project plan to the Member Oversight Group.

As with every agile team, we’re learning all the time. We’re getting better at looking ahead, breaking down silos and putting our users first.

It’s worth remembering the challenges councils across the country face. Our Executive Director of Finance & Resources, David Kuenssberg, explains the bigger picture on the council’s new Leadership blog.

We’re proud to play our part. As my old boss used to say: “Onwards!”

Pest control ready for user testing

Last Thursday the Verify team at the Government Digital Service (GDS) held a user research training workshop in London. I took on Storm Doris and the usual train mayhem to get there, and I am so pleased I did. The skills and tools I learnt will be invaluable for the work we’re doing at Digital First.

verify-user-research-workshop
Prioritising questions at the Verify user research workshop.

Already this Wednesday, we’ll get to try out some of them when we test our new web pages for pest control. Annie, Luke (our newest team member) and I will be sitting by the entrance at Jubilee Library between 2 pm and 5 pm, laptop and tablet at the ready. Our new online booking form especially will be put through the wringer. Annie and the web development team have been working tirelessly on it for the past month, making sure everything works as it should.

Anyone is welcome to stop by and give us feedback – no advanced computer skills needed. We would like the content we create for the new website to be accessible to everyone.

Please come and see us if you have 15 minutes to spare. We can offer a slice of rodent-themed cake for those who participate.

pest-control-user-testing-banner
Annie and Luke, two of the faces you’ll see at our library stand.

Shiny new blog!

Now that we’re a bigger team, in a new building and blogging a lot more, we figured these pages needed a bit of a spruce up.

So behold, the new look of our Digital First blog. And it comes with an easier to remember web address: https://digitalfirst.blog

We’ve also tidied up our categories and tags to make information about our projects and ways of working much easier to find.

Thanks to Steve, Nora and Annie for their hard work on this. About two hours development time and the same again in thinking time. We’re hoping to do more rapid-fire projects as the need arises.

Comments and suggestions are always welcome. Please post below or drop us a line.