What’s new in Sprint 5

Our team now works in two week blocks (called sprints). After each sprint, one of us will post an update here. I seem to have drawn the short straw!

After Sprint 4’s action packed instalment, we’ve followed up with a fortnight of smaller products, bug fixes and discovery for future releases.

It’s now much easier for carers to make a back up plan

Here are some of the highlights:

  • In Adult Social Care, we’ve made it much easier for carers to make a backup plan in case something happens to them. Previously it involved Word docs and a lot of downloading/ uploading
  • Cityclean’s report a problem app has been live for a couple of weeks and we’ve acted on feedback from the team and customers using the service. It’s good to be able to iterate products after they go live, and we expect to make more tweaks in the future
  • Also in Cityclean, we’ve created new reports for the Garden Waste service, so our colleagues can keep tabs on progress
  • We’ve built an alpha of how the schools admissions service could work. It’s been tested with users and we’re just about ready to start on a beta version
  • Beckah and Khalid on our dev team scaled a mountain of job applications for our new Junior Digital Developer role and met some great candidates. We’ll be in touch with the successful ones shortly

We count story points every sprint and are starting to get a pretty good idea of what we can achieve in a couple of weeks. This is really handy when it comes to planning future work.

Hope you’re finding these release notes useful. Sprint 6 started on Wednesday and we’ll update you in a couple of weeks.

What’s new – the first in a ongoing series

Our Digital First team is charging ahead right now and we’re releasing lots of new online features and fixes, big and small. Mentioning everything we’re doing would take ages, but we thought you would be interested in the highlights.

We work in two week blocks (called sprints), so I’m aiming to write one of these every fortnight. (He says putting a reminder in the calendar).

The new Report A Problem admin app for Cityclean colleagues

We’ve just finished Sprint 4 and here’s a few highlights:

  • We’ve built the first few pages of our new website and closed/ redirected the old beta website. The paint is still fresh, so there’s a lot we’re still working on. We’ll blog about the site again in the next couple of weeks
  • It’s now much easier to report a problem such as broken glass, fly tipping and, everyone’s favourite, dog mess. Plus our Cityclean colleagues have a shiny new admin system to boot
  • Many of our older forms have received a facelift too. Here’s one
  • In adult social care, we’ve reviewed the Access Point page to make it much easier to see what help is available

  • The Council Tax direct debit form is now easier to use and customers can get an eBill within 4 days
  • While our Pest Control officers have got the benefit of a new app we built for them a couple of months ago, colleagues on the admin team had to wrestle with taking payments on two systems – yuck. Happily we’ve got a fix for this now and are starting to roll it out to them

  • The Pest Control app also has a few new features for customers. Reminder emails now allow appointments to be changed. Also text message reminders aren’t sent in the middle of the night, which is a bonus


Thanks for reading. Sprint 5 kicked off yesterday and we’ll update you in a fortnight.

Join our team – Junior Developer roles

We’re hiring junior digital developers to join our growing team. Does this sound like you?

  • Educated to degree level or equivalent experience
  • Have a demonstrable interest in IT with an enthusiasm for technology
  • Have excellent communication and interpersonal skills
  • Able to take responsibility for a piece of work from start to finish

We’ll train successful candidates and offer a fixed term contract to March 2019.

Read the job advert and apply

Looking forward to hearing from you!